Scales are demanding equipment. With a strong and robust exterior structure, they have some pretty sensitive components. And, once rigor and precision are the reason of their existence, you can’t be too careful with their use and maintenance.
First, because it’s necessary to make sure the load cells and the display do not breakdown by the daily use or by an accident. Then, because there is specific legislation that has to be respected by all the commercial spaces that use weighing equipment.
If you have a scale in your retail business, therefore, you need to know – and follow – our tips to maintain the yours in good shape. And, of course, to make it easier, you should make a maintenance contract with Balanças Marques.
Do you need any more reasons? Now, you read them carefully:
1. The maintenance contract includes a verification every 6 months.
By making a maintenance contract with Balanças Marques, you are acquiring a verification of your scales twice a year. Which means our team will go all the way to your place to test your scales and make sure that all is working in the best way possible. Compliance with the legal standards required for your balance, together with its specialized maintenance, is thus much more assured.
2. You get a 20% discount on Balanças Marques’ pieces and equipment.
When you make a maintenance contract with Balanças Marques, you get a 20% discount to use on our brand’s pieces and equipment. Besides having access to a premium customer service, you win a great advantage by acquiring products from the best weighing company in the world.
3. You may have professional attendance during the legal metrological control.
Legal metrological control is a mandatory verification, carried out once a year, in any commercial establishment that uses scales or other measuring instruments. If, by any chance, some parameter is not within the legal standards, you are subject to a fine and you won’t be able to use your scale until it is repaired and submitted to metrological control, once again. With the attendance of our professionals, any necessary repair may be done right there, so that your scale will immediately go by the legal standards – and, after a new metrological verification, also with legal authorization to keep working. But, fear not, because our semestral verification decreases the likelihood of your balance revealing any kind of problem during the metrological control.
4. You can count on a response within 48 hours in case of breakdown.
In case you have a problem with your scale – and a maintenance contract with Balanças Marques – you only need to contact us, and we guarantee a response within 48 hours. We know how important your scale can be for the functioning of your business, so we try to reach you to fix the damage as quickly as possible. Therefore, you can count on a professional and efficient maintenance, carried out in useful time and based on all the specialized knowledge of our Customer Support Department.
